Resolved -
All queued Rides are now processed. Everything works again as expected.
Mar 2, 08:20 CET
Update -
The deployed fix is looking good, the queued rides are now being processed.
Mar 2, 08:01 CET
Monitoring -
A fix has been tested and deployed, we are monitoring the situation and waiting for all rides to be processed.
Mar 2, 07:53 CET
Update -
We are evaluating how to resolve this problem.
Please be patiencend the rides will be processed as soon as this problem is resolved.
All data will be saved.
Feb 27, 18:56 CET
Identified -
There is an issue with the Ride Processing of QORE bikes, which result in rides for all other users to be processed with a huge latency.
Feb 27, 18:50 CET
Investigating -
We are currently investigating this issue.
Feb 27, 18:44 CET